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FAQs

 Frequently Asked Questions

 

  1.       Can I come to your locations to pick up an item?
  2.       How do I track my shipment?
  3.       What should I do if my shipment never arrives?
  4.       How do I ship items to a different address?



    Can I come to your locations to pick up an item?
         Unfortunately, we are not currently configured for individuals to come to our locations to pick up their orders. We are merely an office for processing the paperwork for these transactions.

     How do I track my shipment?
           We ship your purchase before the end of the next business day after you have checked-out. We would send an e-mail with the tracking number by paypal so you can check the progress of your delivery at the carrier's web site.

     What should I do if my shipment never arrives?
           Please allow up to 15 business days for your item to be delivered. If it still does not arrive, please reach us by clicking the Contact Us’ button on the website. We will get back to you shortly.

     How do I ship items to a different address?
           If you want to ship items to a different address,you can email us and give us the new address in 6 hours.we will dispatch your pacakage to your new address.